ORDERS
Each sale and purchase between the Seller and the Buyer shall be evidenced by an order placed by the Buyer to the Seller in accordance with the terms and conditions of Agreement and the Seller shall accept such Orders within 3 (three) working days after receipt of the Order. If the Seller does not send an order confirmation within 3 (three) business days after receipt of the Order, the Order shall be deemed to be rejected by the Seller.
The Seller's issuance of an Invoice for payment and the Buyer's full or partial payment of the relevant Invoice or the Buyer’s acceptance of a partial or full delivery of the Product means the Buyer's acceptance of the Order in the amount, assortment and terms specified in the Invoice.
Seller's e-mail address for receiving orders is: sales@monolith-bison.ca
The Buyer may not cancel or change confirmed orders placed with the Seller unless agreed in writing.
PRICE
The price for the Products as determined and specified in the Order shall exclude Sales taxes and other taxes if any.
The Seller reserves the right to change prices as a result of increases in the price of raw materials, processing, packaging, shipping, and other sudden changes in costs, including exchange rate fluctuations. The Seller will provide the Buyer with 30 (thirty) days prior written notice of any price change.
- (a) In the event of a price reduction, all Buyer's orders that have not yet been shipped will be invoiced at the reduced price. Orders placed by the Buyer after the price reduction date are invoiced at the reduced price.
- (b) In the event of a price increase, the new price will apply to all orders accepted by Seller after the notice period. The Seller will reissue Invoices.
Unless otherwise agreed, quotations submitted by the Seller shall be valid for 30 (thirty) days. In addition to the Price specified in each Invoice or Order, the amount of any excise, or similar tax applicable to the sale of the goods will be paid by the Buyer, or alternatively, the Buyer will provide the Seller with a tax exemption certificate acceptable to the applicable taxing authorities.
All prices are stated and will be paid in Canadian Dollars.
All prices indicated in the pricelists exclude transportation unless specified.
DELIVERY TERMS
Delivery of goods in accordance with the agreement of the Parties can be carried out both at the expense of the Buyer and at the expense of the Seller. In the case of delivery of goods at the expense of the Seller, the methods of delivery of goods are determined by the Seller.
Term of delivery of goods, subject to the availability of goods in stock, is not more than 30 (thirty) days from the moment of confirming the Order by both Parties.
The Seller will forthwith give notice to the Buyer of any likely delay in delivery of that it becomes aware of, and will provide the Buyer with prompt and reasonable notice of the re-scheduled delivery term.
The goods shall be considered as accepted by the Buyer according to the number of seats and gross and net weight indicated in the Invoice issued by the Seller.
The Buyer shall inspect the products immediately upon receipt. The Carrier and the Seller shall be notified immediately of any complaints and/or visible transport damages, which shall also be stated on the delivery note/consignment note immediately after receipt of the Products. Failing this, the Buyer is not entitled to return the Product based on alleged defects.
Complaints regarding non-visible transport damage shall be made in writing and the Seller should be notified no later than 7 (seven) days from the date of receipt Product. The Seller disclaims liability for damage in the event the notification has not been provided to the Seller within seven (7) days.
WARRANTY AND PRODUCT LIABILITY
The Seller warrants that the Products shall:
- (a) conform with all parameters specified in the quality certificate;
- (b) be safe, of good quality, and free from any defect in manufacturing,
- (c) correspond with the material representations, descriptions, advertisements, brochures, drawings, Invoices, and samples made or given by the Seller.
Any claim made under the breach of the warranty obligation shall ensure for a period of 3 (three) months after the date of delivery of the Products.
Complaints regarding non-apparent defects shall be made in writing and the Seller should be notified no later than 7 (seven) days from the date of receipt of the Product.
The Seller requires a written and detailed description of the non-conformity from the Buyer. The Buyer shall also provide a photo of the Product to support the description.
The warranty does not extend to damage to packaging caused by improper and/or insufficient maintenance.
No warranty is provided on Products modified, used, misused, abused or improperly stored after delivery.
